Terms of Business
These terms and conditions of business (“Terms”) are the contract between Acudemy Ltd and you, the client (“You”). These terms together with an Acudemy Enrolment Form signed by You supersedes any other contract, including any purchase order terms preferred by You unless otherwise agreed between us in writing.
All pricing quotations are only valid for 7 days from the date that they are first sent to the client. All prices are subject to change due to the dynamic nature of our business and of the training industry. The published prices exclude VAT. Clients and Companies must pay ‘Acudemy Limited’ any VAT that is chargeable on services that are provided; Acudemy will list the correct VAT amount on the invoice – as required by statute. All quotations exclude VAT. If the corresponding purchase is pursued, as required by statute, VAT will be applied at the point of purchase and feature within the sales invoice. VAT is payable regardless of the Client’s country of origin; the point of supply for VAT purposes is the location of the course.
If a third party vendor, certification body, or service provider alters their examination fee or material cost, Acudemy reserves the right to adjust the relevant training course prices to reflect such alterations. Training event prices listed on correspondence, brochures, leaflets, and materials belonging to Acudemy are not legally binding due to anticipated price fluctuations.
Onsite / In-house Training
The published prices do not include any travel, accommodation or living expenses which the client may incur in attending unless specifically mentioned on the Booking Enquiry.
The course fee(s), including VAT, are payable in full immediately upon receipt of the invoice. Clients wishing to make payments made from Non-UK accounts must be responsible for all bank charges in relation to the overseas transactions.
Without prejudice or distortion to alternative rights listed, Acudemy will impose a late payment charge of 5% over the Bank of England base rate. Payments can be made by major credit and debit cards, excluding American Express.
Where a Purchase Order is issued, it must clearly state the purchase order number, course dates, full Invoice amount, and contact details for invoicing. When more than one course is booked on the same booking form, full payment for all courses is required immediately upon confirmation before the commencement of the first course.
Acudemy contracts must be paid in full upon confirmation – prior to any clients attending an event. Acudemy reserves the right to refuse entry to a training event until the course fee is paid in full. Please also note that examination results and certificates will not be issued until the full fee has been paid. It is the responsibility of the Client to ensure that the person that approved the purchase of a product, has the correct purchasing authority.
CANCELLATIONS AND REFUNDS.
- If you cancel a course up to 14 working days prior to the dispatch of confirmation, and/or the commencement of the training course, a (25%) refund will apply. No refunds will be made any time after the dispatch of training materials and/or after training has commenced.
- If the delegate fails to attend, full course fees are payable immediately.
- In the event of dissatisfaction with any services supplied, You or your representative will advise Acudemy business manager in writing within 3 days of the service giving rise to dissatisfaction. Any refunds made to a client or a client’s representative are solely at the discretion of the business manager. In all circumstances, your fees must be paid in full before a refund can be considered.
TUTOR LED COURSES.
A booking will only be considered as confirmed when Acudemy booking formed is received. Acudemy reserves the right to charge rescheduling/cancellation fees as follows:
- 10 working days prior to course date -No charge.
- 7 working days prior to course date – 50% of the Course fee.
- Less than 7 working days notification prior to course date – 100% of the Course fee.
Acudemy will endeavour to ensure that all tutor-led courses run on the specified dates. However, in the unlikely event a course needing to be rescheduled, we will accept no liability whatsoever save for the return of the course fees paid if the delegate is unable or unwilling to reschedule.
Acudemy reserves the right to cancel, move, and reschedule a training event or course due to circumstances that are beyond Acudemy’s control, such as trainer illness, bad weather or low attendance. Reasonable efforts will be made to contact and notify clients of any alterations to their training event or course. If a training event is cancelled, Acudemy will either re-allocate Clients on to future training events with the Client’s consent, or offer a full refund of the pre-paid course fee.
No charge will be made for the substitution of students. If documentation has already been sent out then it is your responsibility to ensure that the new delegate receives the required information prior to the commencement of training.
All course notes and materials are subject to copyright and other rights belong to Acudemy or our licensors. Course notes and materials provided to students are on loan for the exclusive use of the individual delegate. No part of the course notes or materials may be reproduced or transmitted in any form, or by any means, electronically or mechanically including photocopying, recording or any information storage or retrieval system without the prior written permission of Acudemy. Course notes and materials are provided subject to the condition that they shall not by way of trade or otherwise, be lent, resold, hired out, or otherwise circulated without the prior written permission of Acudemy. Any unauthorised use, duplication or lending of course notes or materials without the prior written consent of Acudemy is strictly prohibited.
Acudemy provides training courses and services solely by reference to their description and where permitted by law we exclude all other warranties, express or implied statutory or otherwise from these Terms. Acudemy total liability to You, other than for death or personal injury caused by our negligence or for fraud or where such limitation is prohibited by law, for any losses costs expenses or damages under these Terms shall be limited to the total Fees paid or payable by You. Under no circumstances shall Acudemy have any liability to you for loss of profit, revenue, anticipated savings or bargain or loss or corruption of data or software or for any indirect special or consequential losses.
These Terms are governed by the law of England and Wales and are subject to the exclusive jurisdiction of the English Courts. Acudemy shall not be liable for any failure to fulfil its obligations where such failure is due to circumstances beyond its reasonable control.