IT Support, Network Installation & Maintenance







Name of Course: IT Support, Network Installation & Maintenance   

Target Audience

The course builds on your existing user-level knowledge and experience with personal computer operating systems and networks to present fundamental skills and concepts that you will use on the job in any type of networking career.


You will identify and describe all the major network and server technologies, systems, skills, and tools in use in modern PC-based computer networks, and learn information and skills that will be helpful as you prepare for the Network Engineer.


60 hours in total 

Course Content: 

Course highlights include:

IT Support

  • Understanding the hardware components.
  • Operating system Windows 7/8/10, Linux Ubuntu installation and troubleshooting.
  • Understanding the Control panel.
  • Local area network (LAN) and wide area network (WAN) design, installation, implementation, integration and maintenance
  • Cisco Routers, Switches, Firewalls and IOS Firewalls. TCP/IP, Ethernet, Web service, VPN and various protocols.
  • Regular maintenance programs
  • Design and installation of email services, internet security solutions (Parental Control) & back-up systems.
  • Off-site testing, troubleshooting and maintenance of network
  • Remote network administration
  • Network Printer Configuration & Troubleshooting.
  • Data backup and disaster recovery solutions.
  • Business anti-virus and anti-spam solutions.
  • Desktop rollouts and deployments
  • Virtualization technology solutions

Server Installation & Maintenance

  • Installing workstations, Servers, Network services & Peripherals. (Windows Server 2012 R2/2003/2008/2000/ NT Server / Workstation, Windows7/8/10)
  • Server Management AD DS, DHCP, DNS, RDS & Group Policy Management.
  • Maintaining the Network Infrastructure, Installation, Migration & Configuration of Network Client Workstations, Manage Local and Domain Wide Groups like VPN Technology/ providing Enterprise Security.
  • Networking Overview, Configuring Network Protocols, TCP/IP Architecture
  • Static IP Configure, Internet Protocol Security (IPSec), Remote access, Internet Authentication Service, Routing, Security templates, Troubleshooting Windows Server networks
  • Server Administration, Monitoring Server Performance & Fault Tolerance and Recovery
  • Designing the Backup Strategy for the sites and ensuring scheduled/ unscheduled Backups as per backup plan and restoration.
  • Complete Practical with all work station.


Theory & Practical Exercise


60 Hours


Who is it for?

This course is intended for entry-level It-Support professionals with basic knowledge of system hardware, software, and operating systems, who wish to increase their knowledge and understanding of networking and server concepts and skills to prepare for a career in Network Engineer or IT-Support.


Basic IT awareness would be preferred before starting this course. Speak to your course advisor for more information.

Career path:

  • IT Support Technician
  • Help Desk Technician
  • Hardware Installation Co-ordinator
  • Network Engineer

Awarded by:

Informal assessment will take place through group discussion, class room activities, and questions and answers sessions as guided by your tutor.

Course Completion Certificate awarded by Acudemy

Financial Options:

Further discounts for upfront payment

Installments also available 

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